Status
[#997] Switch outage BNR
Posted: 2022-12-01 09:09Start: 2022-12-01 08:26:00
End : 2022-12-01 09:12:00
Affects: Internet Customers Bytesnet
Update 09:12:
SWe were notified by the datacenter that this was a power issue on one of the feeds in the datacenter which has now been solved.
[#996] Darkfiber outage between NZS and EQX-AM7
Posted: 2022-12-01 01:06Start: 2022-12-01 00:15:00
End : 2022-12-01 01:14:00
Affects: Redundancy NZS
We've sent in a ticket with our darkfiber provider for more information, they have it currently under investigation.
All traffic for EQX-AM7 is re-routed over our darkfiber with GSA.
Direct wave customers will experience an outage for the duration of this issue.
Update 1:14:
Currently the connection is back online. We haven't had an RFO from our dark fiber provider yet and will monitor the situation.
[#994] Connectivity Issues Fibers Levelfour
Posted: 2022-09-30 10:06Start: 2022-09-30 10:06:00
End : 2022-09-30 13:00:00
Affects: Customers having internet over Levelfour
We are currently investigating into this matter.
Update 13.00:
Levelfour has debugged the issue and provided a fix for us, all connections are currently working again.
[#991] Darkfiber outage between DBA and GSA
Posted: 2022-07-06 10:44Start: 2022-07-06 09:00:00
End : 2022-07-06 14:39:00
Affects: Redundancy DBA
We've sent in a ticket with our darkfiber provider for more information and will update accordingly.
All traffic for GSA is re-routed over our darkfiber with EQX-AM7.
Update 14:39:
Currently the darkfiber is back online, while we haven't been given the reason as to why by our provider yet, they mentioned an RFO will follow.
[#983] Major AMS-IX issues
Posted: 2022-04-06 11:00Start: 2022-04-06 10:40:00
End : 2022-04-06 11:30:00
Affects: Traffic to/from AMS-IX
Until we get an explanation and the OK from the AMS-IX team we've shut all our BGP sessions with AMS-IX.
We will update this post with more information later on.
Update 11:30:
We received the following from the AMS-IX:
We are experiencing an increased amount of BUM traffic on the platform as well as several down BGP sessions. We are investigating the problem, and we will update you as soon as possible.
Update 14:00:
While we are still awaiting an official RFO we've enabled the sessions again after it has been stable for the last couple of hours.
- [#997] 2022-12-01 » 2022-12-01 08:26 / 2022-12-01 09:12
- [#996] 2022-12-01 » 2022-12-01 00:15 / 2022-12-01 01:14
- [#994] 2022-09-30 » 2022-09-30 10:06 / 2022-09-30 13:00
- [#991] 2022-07-06 » 2022-07-06 09:00 / 2022-07-06 14:39
- [#983] 2022-04-06 » 2022-04-06 10:40 / 2022-04-06 11:30