#501 Wave service maintenance

Posted: 2017-07-20 15:23

Start: 2017-07-30 00:00:00
End : 2017-07-30 06:00:00

Affects: Routing FranceIX

Wave service provider which connects Global Switch Amsterdam towards Paris is having a planned maintenance.

Their maintenance reason is "As part of our commitment to continually improve the quality of service we provide to our customers, we wish to inform you INTEROUTE will be performing hardware upgrade works on our transmission platform. This planned activity will take place in Belgium."

All FranceIX routed traffic is automatically routed over our other exchanges and IP transits.

#491 Wave service outage

Posted: 2017-07-03 14:20

Start: 2017-07-03 14:20:28
End : 2017-07-03 20:10:00

Affects: Routing FranceIX

Wave service provider which connects Globalswitch Amsterdam towards the FranceIX peering exchange in Paris is having an outage.

Their outage reason was "Major Incident on Transmission Platform. Incident Type Fibre Break Interoute in Belgium".

All FranceIX traffic is automatically rerouted over other peerings and transits.

For transparancy purposes we decided to publish notification.

Update 20:10
Interoute resolved the fiber cut. Connectivity is restored.

#486 DDoS attack DBC

Posted: 2017-06-11 00:54

Start: 2017-06-11 00:54:55
End : 2017-06-11 01:17:00

Affects: Traffic towards DBC

A DDoS targeted towards DBC (Databarn Capelle) to a router IP caused one of the routers to massively drop traffic.

We are currently trying our best to defend against this attack and will start a further investigation in this issue.

Once we have more information available we will update this post.

Update 2017-06-11 1:17AM CEST:
As the router is becoming more stable at this time, we also have contacted the manufacturer of the routers as one of the defenses against these attacks did not work as intended.

#484 Darkfiber outage DBC - EQX-AM7

Posted: 2017-05-31 14:58

Start: 2017-05-31 13:10:00
End : 2017-05-31 15:35:00

Affects: Redundancy DBC

At 13.10 CEST the darkfiber going from DBC to Equinix-AM7 (EQX-AM7) went down.

After having contact with the 3rd party maintaining the fiber a cable cut was discovered along the fiber in question, they are now sending engineers to the location of the cut.

Update 15:35:
Splicing crew has restored the fiber bundle and the darkfiber is now back online.

#481 Darkfiber outage DBC - GSA

Posted: 2017-05-17 21:20

Start: 2017-05-17 19:30:00
End : 2017-05-17 20:30:00

Affects: Redundancy DBC

At 19:30 CEST one of the feeds located at the Globalswitch Amsterdam datacenter (GSA) shutdown because of a blown fuse, the reason was a defective router power module.

Because of the feed outage the amplifier going from GSA to Databarn Capelle (DBC) lost one of it power supplies, the device is connected redundantly but the backup power supply made the amplifier stop accepting signals.

We immediately discussed this with the vendor of the Amplifier and after a short debug where asked to proceed with the restart of the complete amplifier after which the connection came back online.

We will be discussing this further with the vendor.