Currently we have a fiber outage in BNR (Bytesnet Rotterdam), we have contacted the darkfiber provider to investigate the situation.

Update 23:55 - We observe the connection coming back up now.

We've observed at 05:06, NL time, that a linecard responsible for AMS-IX connectivity on our EQX-AM7 router went down. After checking that the linecard indeed was unresponsive, we powercycled it. We saw the ports come back up at 05:25 and BGP sessions over AMS-IX were restored. This proved not to remain stable and we are looking at replacing the linecard.

The AMS-IX sessions with our other router are not affected by this.

Update 2025-10-23, 7:26 We have replaced the linecard and are monitoring the situation. AMS-IX port is not coming up despite showing good lightlevels. We will follow-up with AMS-IX to resolve this.

Currently we have a fiber outage in BNR (Bytesnet Rotterdam), we have contacted the darkfiber provider to investigate the situation.

Update 21:20 - We see the connection restored. We will continue to monitor and seek the cause of this.

Update 23-10-2025 10:00 - We once again had this fault occur and are urging our provider to find the cause of this.

Due to power issues, several of our websites went down. Some emails sent to our ticketing system may have been delayed.

We are sorry for this inconvenience and aim to fully restore power, as we are currently running on a single feed.

No customer equipment has been affected by this.

Currently we have a switch outage in Rack D-2-11 in NZS (Nedzone Steenbergen), we have an engineer on-site to investigate the situation.

We're currently replacing the faulty switch.

Update: The switch is replaced and connectivity is restored.