Maintenance

[#1025] Wave service maintenance LINX EQX-AM7

Posted: 2024-02-27 16:20

Start: 2024-03-07 22:00:00
End : 2024-03-08 02:00:00

Affects: Traffic LINX EQX-AM7

Wave service provider which connects Equinix AM7 (EQX-AM7) towards LINX is having a planned maintenance.

Their maintenance reason is "Test for power issues on chassis."

EXA has given this maintenance reference number: 00396869

All LINX routed traffic is automatically routed over our other exchanges and IP transits.

For transparency purposes we decided to publish this notification.

[#1024] Wave service maintenance DE-CIX EQX-AM7

Posted: 2024-02-27 16:18

Start: 2024-03-06 23:00:00
End : 2024-03-07 05:00:00

Affects: Traffic DE-CIX EQX-AM7

Wave service provider which connects Equinix AM7 (EQX-AM7) towards DE-CIX is having a planned maintenance.

Their maintenance reason is "Fiber works on our network."

EXA has given this maintenance reference number: 00387835

All DE-CIX routed traffic is automatically routed over our other exchanges and IP transits.

For transparency purposes we decided to publish this notification.

[#1023] Wave service maintenance DE-CIX EQX-AM7

Posted: 2024-02-19 17:59

Start: 2024-02-28 00:00:00
End : 2024-02-28 06:00:00

Affects: Traffic DE-CIX EQX-AM7

Wave service provider which connects Equinix AM7 (EQX-AM7) towards DE-CIX is having a planned maintenance.

Their maintenance reason is "Necessary cable relocation works due to Bridge demolition and reconstruction. Please note that date is set by the local authorities and any changes are out of our control."

EXA has given this maintenance reference number: 00403457

All DE-CIX routed traffic is automatically routed over our other exchanges and IP transits.

For transparency purposes we decided to publish this notification.

[#1022] Darkfiber maintenance - NZS - EQX-AM7

Posted: 2024-02-01 17:17

Start: 2024-02-15 23:00:00
End : 2024-02-16 07:00:00

Affects: Redundancy NZS

UPDATE: Our darkfiber provider has let us known that the planned maintenance is cancelled.

Darkfiber provider Eurofiber which connects Nedzone Steenbergen (NZS) towards Equinix-AM7 is having a planned maintenance.

The connectivity between NZS and EQX-AM7 will automatically reroute over our ring.

Customers having wave service will be down during this time.

[#1019] Maintenance R1 DBA

Posted: 2023-12-21 00:09

Start: 2023-12-21 13:30:00
End :

Affects: Customers DBA

Urgent Maintenance:



Maintenance Details:
Due to issues discovered in R1 DBA on 2023-12-15 which seem to have no obvious source, we have decided to take action in the form of diverting traffic away from this router until we have isolated the root cause and to ensure the stability and reliability of our network.

We have replaced multiple components in the router and aim to gradually restore it to circulation and monitor the stability as we move traffic over to check the stability of the replaced components.



Expected Impact:
As we aim to minimize risk, we will be spreading the maintenance windows over a few days, during the maintenance window DBA customers may experience high latency and potential packet loss. We aim to slowly increase traffic flow by groups of vlans and ranges. We will be closely monitoring for issues at each step of switching traffic back. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance the reliability and performance of our network infrastructure. If you have any questions or require further assistance, please do not hesitate to contact our NOC Team