Eurofiber FTTB Internet Outage (Status)

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[#966] Eurofiber FTTB Internet Outage (Status)

Posted: 2021-08-12 11:20

Start: 2021-08-12 10:50:00
End : 2021-08-12 17:22:00

Affects: Traffic Internet Customers

We've became aware of multiple issues affecting a part of our Internet customers and are currently investigating.

Once we have an update it will be posted here.

Update 11:45: An engineer has been dispatched to replace a possibly faulty optic.

Update 14:50: An engineer from the external party is underway to troubleshoot the link.

Update 17:22:
At the moment our port is up again, we are going to request a formal RFO with Eurofiber since a downtime of 8 hours is not normal for the issue we were experiencing.