Emergency reload R1 EQX-AM7 (Status)

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[#937] Emergency reload R1 EQX-AM7 (Status)

Posted: 2020-09-18 13:17

Start: 2020-09-18 13:20:00
End : 2020-09-18 15:30:00

Affects: FTTB/FTTH Customer, IP transit Customers

Due to the on-going issues following in post #936 we are going to do an emergency reload of our router in EQX-AM7.

Internet Customers will experience a loss of internet as well as customers having only one BGP session. Customers having a redundant BGP session with us should not experience any issues.

We are aware it is the middle of the day for most but due to the on-going issues there is little choice left for us to do it at a very short timespan, we will try our best to keep the downtime to an absolute minimum.

Update 15:30:
The router has been reload and is back online.