AMS-IX Outage 100Gbps Port EQX-AM7 (Status)

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[#545] AMS-IX Outage 100Gbps Port EQX-AM7 (Status)

Posted: 2017-10-17 07:43

Start: 2017-10-17 04:32:00
End : 2017-10-17 08:21:00

Affects: Routing AMS-IX EQX-AM7

At 04.30 the EQX-AM7 (Amsterdam) 100 Gbps AMS-IX port went down, all traffic was automatically rerouted via GSA.

After inspection we found that we are not receiving light from the AMS-IX on this port and contacted AMS-IX

Update 2017-10-17 7:42:
AMS-IX reported receiving light, but that they are not sending light. They have dispatched an engineer.

Upddate 2017-10-17 8:21:
AMS-IX informed us that they moved our line to the backup path and will continue to inspect the issue. The connection has been restored.