Darkfiber outage (Status)

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[#519] Darkfiber outage (Status)

Posted: 2017-09-08 16:09

Start: 2017-09-08 12:57:00
End : 2017-09-08 13:12:00

Affects: Redundancy NZS

Currently there is a fiber cut on the darkfiber connecting Nedzone (NZS) to Equinix AM7 (EQX-AM7).

We noticed that the connection went down on a few occasions after each other and contacted Eurofiber about this issue.

Update 2017-09-08 13.12:
We have seen the network connection re-established and stabilized.

Update 2017-09-08 13.30:
We received the reason of outage from Eurofiber:

Due to non-affecting maintenance from Eurofiber, the engineer of Eurofiber accidentally broke a fiber.

We haven't seen any further interruptions on this connection however we will monitor the connection to ensure stable performance.

Due to redundancy, our service was not effected.