Statistics service missing one hour

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#134 Statistics service missing one hour

Posted: 2013-11-06 17:22

Start: 2013-11-06 16:00:00
End : 2013-11-06 17:00:00

Affects: Statistics

At 16.00 our statistics services hit a bug causing the pollers to hang while requesting data from the switches. We are still investigating the cause.

At 17.00 we have done a resync of the pollers local raw-data databases with the main processed-data database. We are missing 45 minutes data.

In the graphs this will show as non measured, and might look like a traffic drop. Please be assured there was no network impact, the issue is only related to the graphs themselves.