Linecard Router EQX-AM7 Issue (Status)

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[#1046] Linecard Router EQX-AM7 Issue (Status)

Posted: 2025-10-22 05:35

Start: 2025-10-22 05:06:00
End :

Affects: AMS-IX peering with AM7

We've observed at 05:06, NL time, that a linecard responsible for AMS-IX connectivity on our EQX-AM7 router went down. After checking that the linecard indeed was unresponsive, we powercycled it. We saw the ports come back up at 05:25 and BGP sessions over AMS-IX were restored. This proved not to remain stable and we are looking at replacing the linecard.

The AMS-IX sessions with our other router are not affected by this.

Update 2025-10-23, 7:26 We have replaced the linecard and are monitoring the situation. AMS-IX port is not coming up despite showing good lightlevels. We will follow-up with AMS-IX to resolve this.