AMS-IX Port Malfunction at GlobalSwitch (Status)
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[#1014] AMS-IX Port Malfunction at GlobalSwitch (Status)
Posted: 2023-10-23 00:05Start: 2023-10-22 22:15:00
End : 2023-10-22 23:35:00
Affects: AMS-IX Reduncancy
Our NOC team is currently investigating the root cause of the problem. We are aiming to conduct all required checks and, if deemed safe, plan to return the AMS-IX port to its operational state by tomorrow night.
We do not anticipate any capacity issues as a result of this action. Our network has been designed with redundancies in place to handle such situations, and we expect no interruption to the normal flow of data.
Update: We've troubleshooted the issue and determined a reload of the linecard could remedy this issue. The connection to AMS-IX has been restored and peering session operate nominally.