LINX Outage GSA (Status)

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[#546] LINX Outage GSA (Status)

Posted: 2017-10-18 09:03

Start: 2017-10-17 23:21:00
End : 2017-10-18 13:02:00

Affects: Routing LINX through GSA

At 23:21 we lost signal with LINX at our router in Global Switch Amsterdam (GSA), we have directly investigated the issue and suspect the issue to be with the wave service provider.

We have informed the wave service provider to inspect the issue and are awaiting their feedback.

As our setup is redundant, the traffic is automatically being rerouted over EQX-AM7

Update 2017-10-18 9:17:
The wave server provider informed us that the issue is at the side of London, confirming that the issue is not with the NFOrce Entertainment B.V. Network Infrastructure.

Update 2017-10-18 13:02:
The connection is now back up, and all BGP sessions are restored on the LINX.