Packetloss Seabone (Status)

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[#523] Packetloss Seabone (Status)

Posted: 2017-09-15 15:00

Start: 2017-09-15 08:32:00
End : 2017-09-15 14:51:00

Affects: Traffic Seabone

This morning after several messages of customers about packetloss with Seabone we started an investigation into these issues.

We found out the issue was with one of our BGP sessions with them and to resolve this while debugging we disabled this BGP session on all of the routers.

We shutdown the connections we had with them on this second connection and found out the issue lied in on of the ports, this issue has been solved now and the BGP sessions have been Established again.

We've tested with some of the IP's customers provided and do not see these issues currently.