Darkfiber outage (Status)

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[#477] Darkfiber outage (Status)

Posted: 2017-05-11 18:17

Start: 2017-05-11 17:45:00
End : 2017-05-12 09:00:00

Affects: Redundancy DBC

There is a fiber cut on the darkfiber connecting Databarn Capelle (DBC) to Globalswitch Amsterdam (GSA).

Engineers are dispatched to the location of the probable cut of the fiber.

Because of the outage some higher latency or small packetloss can occur.


Update 2017-05-11 22.20:
The darkfiber has been re-established again using a new path, because this is a completely new fiber over a different path throughout the Netherlands the amplifiers need to be re-tuned for the new fiber, on the side of GSA this has been done now after which the fiber stabilized.

Engineers are currently on their way to DBC to do the same tuning there, during that tuning you will notice some packetloss as this can only be done live.

Once the tuning at DBC has been done we expect the darkfiber to be fully working again.


Update 2017-05-11 23.35:
The DBC side of the darkfiber has also been tuned and optimized after which the connection DBC-GSA is fully functional again now.

We also received word from euNetworks that they are having a maintenance on the darkfiber between DBC-EQX-AM7 between 0.00 and 09.00 CEST, we do not expect any issues during this maintenance.

After their maintenance both darkfibers should be fully functional again.


Update 2017-05-12 00.10:
During this incident the fiber was already relocated over the west-side of The Netherlands. Therefore the works planned for next week in case #474 is already finished and hereby cancelled.